Apache SOLR

Design and development of a blockchain-based crypto currency platform

admin — Tue, 10 Jan 2023 22:03:37 +0000

Design and development of a blockchain-based crypto currency platform admin Tue, 01/10/2023 - 22:03

Design and development of a blockchain-based crypto currency platform with sophisticated AML/KYC mechanism & an advanced translation interface

Fintech

Netherlands, UK, Germany

Deep blockchain integration

Complex banking integration

Automated AML/KYC verification

Backend development

Frontend development

Product strategy

UI/UX development

Drupal 8

Sum&Sum KYC

BUNQ Integration

ARDOR Blockchain

Docker

Digital Ocean Droplets

Browserstack

Bitbucket

We got introduced to this project right from the product innovation stage, when the client team was still brainstorming and finalizing the product concepts based on customer needs, concept testing, and market research. We started with a single page information website development, and gradually came on board as technical consultant team for the product. We were selected after several rounds of meetings, and after the client was convinced that we can not only execute the initial requirement, which was a simple task, but we shall be able to provide an in-depth technical consultation and can act as a technical expert during the upcoming complex development phases. And indeed, we perfectly fulfilled the expectation. Over next 2 years, we remained a steady technical partner, and oversaw the project from a simple one page site, to a fully funded growing startup in the blockchain space.

The client represents a group of real estate professionals and blockchain enthusiasts with multiple years of experience in real estate financing, real estate fund structuring and project development. The company was founded in 2016 in Netherlands, and they expanded from a 2 member team to a 36 member team in about 5 years. They have raised several rounds of funding and continue to scale up their business and have since then expanded to other geographies like US, UK, Germany, Australia and New Zealand.

The project is being developed as a advanced blockchain-based crypto currency platform. As the assets are created on the blockchain, they will of course be 100% transparent and liquid. The childchain decentralises the trade of assets and places rental agreements, purchase agreements, property management tasks and more on the blockchain. Through this website, a user can create his/her account and buy tokens and enter in to the world of Crypto currency market. The user can also earn referrals by introducing others to this platform, by providing them with his/her unique referral link. Moreover, product is underwritten by a portfolio of property assets generating an income and ensuring the future development and maintenance of the platform.

Phase I

The purpose of this phase was to get us a basic platform.The main site was to be designed and then followed by a dashboard. Following that basic registration and AML / KYC procedures needed to be set up.

Design of The Front-end Site and The Back-end Platform

The main challenge was to design an extremely impressive landing page. The client was concerned because they needed to put in and convey a lot of information, but they didn't want to make the design boring. He wanted to make it extremely appealing and trendy, while not losing out on the opportunity to display the necessary information. Our designing team did an excellent job on this, and after a lot of deliberation, discussion, and going back and forth, finally, we came up with a design that was appealing, interactive, and informative. Next began the dashboard design. This needed to be simple, easy flowing, and readable without too flashy elements and complications. Our designing team worked tirelessly on this and was able to come up with a great layout. This would be modified time and again in the coming days, as more and more sections would be built.

User Registration & Initial Steps

The main target at this point was to get people to start registering as soon as possible. We needed to have 2 registration types, company, and individual. Each of them will have a separate set of fields to fill out later on. As soon as users register, a verification link would be sent over through email. Once confirmed, they would log in and set a password. As soon as the password is set, they would be asked to do mobile verification (this would be changed later on in favor of 2FA). This was a mandatory step and users would not be allowed to navigate elsewhere without completing this. SMS code would be sent to their mobile number and the user needed to add the code and validate it. Once done, users would be redirected to their dashboard and asked to be AML/KYC.

Support Ticketing System

The next very important step was to make users submit their AML / KYC. But before that, we needed an in-depth support ticketing system, since the AML/ KYC submission and approval would be tied to this. We built this system from the ground up and implemented every single thing that was needed as per plan for this AML / KYC procedure, as well as for its general functioning. This included the admin tools like statistics on the ticket movement and an in-depth status system for easy manipulation of the submitted tickets. Once the registration was live, the client foresaw that this will be very crucial for his data team and we needed to make this absolutely flawless.

AML / KYC Procedure

Finally, it’s the last main bit for Phase I - AML / KYC Procedure. First of all, this would have 3 stages - Clearance Level I, II, and III. Each has an extensive number of fields. The users would submit for one Clearance Level and then the admin would be able to review, approve, reject or request a change, based on what they have submitted. If any change was requested, then users would be notified and they would have to re-submit the documentation. Once approved of one clearance level, users can apply for the next clearance and so on. This entire process was tied to the support ticketing system and the entire system was a pain to build and test. But we were really amazed how good it turned out to be, once this was all completed, and people started to use it.

Phase II

The purpose of this phase was to build ourselves some very necessary tools before actually starting to implement ITO and Pre ITO features which were next in line. The three main extensive requirements for this were an in-depth translation system, a solid notification system, and an extensive referral system.

Translation Mechanism Enhancement

With registrations flowing in from all over the world, thanks to the client's ambitious marketing efforts, we soon had users from almost 120 countries. With this, came the need to be able to translate the site into all possible languages. And this was not one man's job. The client wanted to appoint translators from various countries who would translate everything in the site to that language - website content, document links like pitch deck and white paper, email contents, etc. Going forward this needs to be extended to other things that are built like a newsletter, order form, etc. We looked at Drupal's core translation system. Though it was an excellent base, it was nothing compared to what was needed in order to achieve this. We understood that we need to come up with an extremely creative and robust solution by using what was available and then building the remaining on top of it. After months of work, we did it, and it was really a proud moment for the entire team. We have been using that system everywhere for the last 8 months and it's functioning perfectly. With almost 110 translators using the system every day, it is capable of translating each new content into hundreds of different languages.

Newsletter & Notification System

Next in the line was the development of an in-depth notification and newsletter system. The client wanted to build this system from the grounds up in order to be able to send newsletter notifications to all its registered users, which by now, in just a span of a few months has grown to over 40,000. He wanted to send almost 2 batches of newsletters daily which means almost 80,000 emails going out. He wanted to also achieve a send-out rate of 20,000 per hour. After due research, we agreed to use the Amazon SES service as SMTP. We were already using AWS for hosting and this served as a perfect fit. We did extensive coding for the entire newsletter system ensuring seamless use by the client's data team. We also had to make sure that they could create newsletters and easily choose through the interface the target recipient groups based on the wizard and then send the newsletter out. We used the concept of a multi concurrency queue in this case and used it as a Drush command. Another mission well accomplished!

Referral Programme

The next and last bit, before we could move ahead with the ITO and pre ITO sale set up was the implementation of an in-depth referral program. Even though the client's marketing campaigns have been super successful, he really wanted to push the pedal and wanted to spread out as much as possible. One great way of doing this was an extensive referral program. The referral program would work by giving a unique referral link to potential users and once other users registered using that link, certain tokens would be awarded as a referral bonus. Once the blockchain would go live, users would be able to withdraw these tokens. The referral program though looks simple outwardly. However, behind the scene, we coded two other major aspects of it. One was an in-depth statistics report which would show which referrer referred how many users and then charts showing per country and per timeframe divisions, so that client's backend team would be able to track the progress and take various corrective measures. And last but not the least, we needed to devise an in-depth mechanism of withdrawal mechanism for the amount that users got. We did solid foundation work for this but postponed it for later as we realized this would be used more only after Pre ITO and ITO sales.

Phase III

Pre ITO and ITO sales mechanisms needed to be coded, so users could actually purchase tokens.

Asset Creation and Sub-account Creation

We detailed out the entire flow and then started with the asset creation steps. Though initially, only asset needed to be created, but for later, this would be used by others to create their own assets. Hence it was important to get this foundation right. We also needed to set up the approval process of this. Finally through the implemented mechanism we created. With asset creation, we needed to create concept for sub accounts. So in a nutshell, the total coin offering would be broken down into sub accounts, like Pre ITO, ITO etc and then a price would be attached to it. Some sub accounts were created which was not sellable, and only admin could transfer tokes from and to that sub account. These were all accompanied by detailed logs , support tickets and email integration.

Order Forms

The next step was to set up order forms where users could purchase the tokens. This needed an in depth currency conversion mechanism we we implemented a 3rd party API for this. This also needed a dynamic price switcher, as the sell was on, from pre ITO to ITO Phase I to ITO Phase II and so on, the prices of the tokens would change and the pay out needed to be calculated dynamically. This involved huge amount of complexity and an extensive handling of cub cases that branched out as we were going forward with the flow. Finally, after quite a few months of extensive effort all were sotted, and we finally made Pre ITO live, which was a huge success. Son ITO phases were launched and they were success as well.

Phase IV (ongoing)

This is the most important phase. Now that people have purchased tokens and all going well, we are in the process of connecting the system to the blockchain. The client entered into an agreement with ARDOR and we would be implementing the ARDOR API. Starting from waller creation to node handlers all will he handled through the API. Extensive work is in progress regarding this, and we are hopeful in coming days this will be released out to public.

We have overseen the project right from its inception days when this was just a pen and paper concept. And today, the portal has almost 85,000 users and has sold exceptionally well, for its pre-ITO phases and ongoing ITO phases. Needless to say, this has been a very strong bond with the client and their team and we are still growing strong. Just like any big task, we have had our share of challenges, but together, with hard work, dedication, talent, and clear communication, we have kept moving forward. We continue to develop the upcoming phases and maintain the portal.

The project was concluded with staggering success. As of now, we shall be in charge of maintaining the site. We are already developing the next big plan for this project, which is an extensive fundraising & investing platform. This crowdfunding platform will be used to raise funds for property investment and all the complex will be handled on the platform. The development roadmap is approximately 2 years but will include phased releases.

Maxcrowdfund Testimonial

From the initial days of the project, the client relied deeply on our knowledge of the blockchain and technical competence in general, and we participated in the product conceptualization and creation of an effective development roadmap. We oversaw this project from a simple one page information website, to an advance portal with deep blockchain integration. Our technical expertise, in-depth blockchain knowledge and rational planning resulted in accelerated user registration, smooth backend operation & effective translation interface for global market penetration.

2.5 years, ongoing

Maxcrowdfund Testimonial II

This project was not a simple one-dimensional project. It had multiple layers and staged rollout plans. The initial goal of the project was to set up a basic platform for people to register and put in all their details, complete and submit KYC, and then be able to browse some data like properties, charities, etc. They also get access to the dashboard where they show them the key matrices. At this point, the client planned to start in-depth and extensive advertising campaigns reaching out to as many users as possible across the globe and get them on board. For this, they needed an email newsletter campaign builder, capable of sending 20,000 emails per day, based on customized templates and selecting recipients based on certain criteria. Also, they needed an extensive translation system, which was simply not possible with Drupal's native translation interface, though it definitely was a good base. Next in line was an in-depth referral system. The client wanted to further reach out and lure users to refer others who would then join the platform using the referral.

Referral benefits were provided in the form of tokens that users were able to withdraw when the currency went live. While these things were happening and the user registering and referral program was becoming more and more successful day by day, we started to work on the main aspect of the site - the token order sell. The Pre ITO and ITO phases were upcoming and we allocated a section of the team to dedicatedly work on these aspects. We devised a well-thought-out sell procedure based on extremely complicated conditions and restrictions. Pre ITO arrived and ITO arrived, both a huge hit. Next up, was the blockchain integration which is at present underway. We are discussing the architecture and integrating the ARDOR API for this and making steady progress day by day. In addition, there is constant monitoring work going on behind the scene and a section of our team is steadily working on making small fixes and maintenance polish-ups, ensuring the site remains perfect and performant.

Heading

85,000 registered users

Outcome

In a very short time, the number of registered users reached it's peak, and that to with a very less marketing budget allocation.

Heading

ITO phases subscribed in days

Outcome

The pre-ITO and ITO phases were subscribed in days, much faster than the planned stipulated timeline for each subscription phase.

Heading

High Customer Engagement

Outcome

Overall, the portal has shown high customer engagement and positive feedbacks from the users aollected through surveys and feedbacks.

API & Microservices

Cloud & DevOps

Continuous Monitoring

Enterprise Drupal Development

Incident Management

Minor Enhancements & Bug Fixes

MVP Development

Performance Optimization

Product Design Strategy

Product Scaling

Product-Market Fit

Support & Maintenance

Team Augmentation

UI Design & Implementation

UX Consulting & Audit

Web Development

Apache SOLR

Browserstack

CSS

Docker

Drupal 9

GIT

Headless Drupal

HTML

JIRA

JMeter

jQuery

Kubernetes

MySQL

Postman

Selenium

Vue.js

Fintech & BFSI

Implementation of Online Auction and RFQ Platform for Iron Steel Products

admin — Tue, 10 Jan 2023 21:39:58 +0000

Implementation of Online Auction and RFQ Platform for Iron Steel Products admin Tue, 01/10/2023 - 21:39

Implementation of online auction and RFQ platform for Iron & steel products including detailed portfolio management

Construction & Manufacturing

Middle East

Extensive portfolio management functionality

Online auction implementation

Products and RFQ management

UI/UX development

Performance optimization

Drupal 8/9

Apache SOLR

Bitbucket

Amazon AWS

The client reached out to us with a partially built site, as their development team was not able to complete the remaining work due to some issues. The client was looking for a development team to pick up the development, instead of building from scratch. The client had a limited timeline, as they were already behind schedule and they planned to launch the site in one of the largest construction and manufacturing expos in the country. They reached out to a number of teams, but none were keep to pick up on an existing codebase. Our team, however, were up for the challenge. We did a detailed discovery workshop, and laid down a clear development plan that included enough time for code review and reverse engineering.

The portal is a marketplace for Iron and Steel products - to connect sellers and buyers together. The goal of the website is to bridge the gap between sellers and buyers of iron and steel products in micro (C2C) or macro (B2B) scales. Service Providers register on the site and can create Products, Auctions, RFQs, Tender Sales. There are various intricate interactions between these three components, and a detailed membership module delegating permissions based on membership levels. Also the site needed to be fully bi lingual, in Farsi (RTL) and English. This is Phase I of the project which we completed. There will be 3 more phases, which we shall start working on, which includes email / SMS based notification alert and custom subscription creation, full blown E-commerce and marketplace feature and Social Media Integration. All these considerations needed to be kept in mind while building the structure and the background work.

The major requirements of the site can be mainly grouped into the following:

User Account Creation & Registration Mechanism

Users should be able to create accounts. We had to replace the email based registration system to a phone number based registration system. The users need to add their phone numbers and OTP will be sent to them. Once they add in the OTP, they will be asked to set their password and get in. To change the password also, they need to add in Phone Number and validate the OTP. We used Twillio as OTP service for the supported countries, and used a private SMS service for Iran, which the client preferred. Once in, users can set their profile data and can use start to create products and other entities.

Products

This is the main building block of the other entities - RFQs, Tender Sales and Auctions. User needs to add at least one product before they can create other entities. The product had a huge number of specification fields, and they needed to organised as cleanly as possible. We employed Field Collection, Field Collection tables and host of other modules for this, in total we had around 46 fields to be created in the product content type itself. We also employed google Maps and reverse geocoding for the Load Location field.

RFQs

Sellers could then, once they had added some products, create RFQs or Request for Quotes. This had a complicated feature of either choosing a product, or be able to custom product right in that content type, which needed to be multivalued. Main complication was that the number of fields were huge, around 46. We solved this problem using Inline Entity form and Field Collection AJAX modules. The RFQs also had an end date, and users could bid on the RFQ till the end date. The RFQ bid feature was implemented using the comments entity on the RFQ node and a few custom tables to track pricing.

Auctions

The Auction feature had all the features of normal auction. Sellers could create auction and mention the products he wants to auction (that the seller created). He would also mention an end date of the auction and a base price. The users will then bid on the auction. This bid feature was fully custom implemented, and users can only bid an amount that is greater than the last bid. At the end of the timeframe, the user with highest bid amount will be the winner.

Membership Feature

We used membership Entity as the base for this feature and then extended the work through our custom modules. The membership Entity module declares everything through Entity API making it very much extendible. We implemented additional permission checks and associated roles to award and revoke membership. Also, the membership page is integrated to registration. As user sets their password, they are taken to membership page, asking them if they would subscribe. They have the option to skip this step though.

Private Chat

The chat feature was implemented using the Drupalchat module. We used the code and forked the module to add our necessary customisations. Need to heavily customise it, but nevertheless the base work has been very helpful and time saver. In Phase II plan is to use nodejs and the chat driver, right now it's using ajax polling method.

The project was extremely complicated. It had lots of layers and main challenge was to keep it steering ahead without creating logical blobs for us. The architecture needed to be very robust to be able to handle the features of not just this phase, but also upcoming 3 Phases, which the client has already briefed us beforehand. We did careful planning and divided the tasks into sprints. Each and every architectural decision was carefully evaluated ensuring it will play well long term and it will not conflict with a future solution that we need to implement. Eventually all turned out to be good, and the client was extremely happy with the functionalities, backend and overall communication and responsiveness of out team. The project was a success! Time to get moving with the rest of the phases which we are already into.

Foolad 24 Testimonial

Initiating a project from scratch and completing it with perfection is challenging. But getting involved in a project midway, with minimal documentation and in limited time is a completely different challenge. Throughout this project, our team demonstrated skill, commitment and technical expertise as they were able to complete the project in stipulated timeline and budget, even though they faced an uphill battle in assimilating the existing codebase and workflow, especially without any proper documentation.

Fixed Scope, ongoing maintenance

Foolad 24 Testimonial II

The main challenge of the project was the the fact that we needed to pick up and work on a half built set up. The existing development team also left behind minimum documentation and we needed to reverse engineer a lot of the features in order to deconstruct the working. The goal of the project was to create a marketplace for Iron and Steel products. The Service Providers will be able to register, and create their profile. Once done, they can create products, RFQs, Auctions and Tender Sales. Buyers can come and search these, and contact the sellers directory through call/chat. If they need to place the bids on the RFQs or Auctions, they need to create an account in the site. The sellers will need to subscribe to membership levels and based on that, they would have certain access to certain features of the site.

Cloud & DevOps

Digital Prototyping

MVP Development

Product Design Strategy

Support & Maintenance

Team Augmentation

UI Design & Implementation

Web Development

Amazon AWS

Apache SOLR

Browserstack

CSS

Drupal 8

Drupal 9

GIT

HTML

jQuery

MySQL

PHP

Selenium

Construction & Manufacturing

Digital product scaling and team augmentation of a reputed online publishing company

admin — Tue, 10 Jan 2023 21:33:44 +0000

Digital product scaling and team augmentation of a reputed online publishing company admin Tue, 01/10/2023 - 21:33

Digital product scaling and team augmentation of a reputed online publishing company through effective DXP strategy & consulting

Online Publishing

USA, Canada

In depth CMS implementation, content moderation flow, advertisement module

Drupal 8

Domain Access Suite

Elasticsuite

Docker

Digital Ocean

Github

Confluence

The client is a reputed online publishing and business listing company. They were running sites with primitive proprietary CMSs and was facing increasing difficulty to maintain these websites. Particularly the three above mentioned websites were different versions of the same website as these are affiliate sites of the same parent company. There were three major focuses on the development - Ease of content editing, a very advanced advertising management feature and an impressive look and feel with interactive elements.

The website was running with primitive proprietary CMS and content editors were facing difficulty to maintain the content publishing to individual sub-sites. Particularly those websites were different versions of the same website (multisite) and were affiliated sites of the parent company.

Advance Content Management Features

The client wanted to have advanced content management features which shall be able to publish content in one or different sites (we call domains) by simply selecting while creating the content.

Detailed Content Flow

Also, there was supposed to be a detailed content flow wherein editors were able to create contents and submit for approval. Then an approver can go in make recommendations to the editors and this process can go on back and forth till all is good and the the publisher can go forward and publish the content to the site, at this point the content becomes actually visible to the end users.

Content Storage

Also each and every change made to a piece of content was to be stored as revisions. When required, publishers could revert back to an old revision.

Advanced Advertisement Module

There was an advanced advertisement module we created. The client had different 3rd party paid ads from various categories. Each of those ads had various tags. We needed to pull those ads which belongs to the ads in the present page being viewed and being able to be dynamically pulled in. So at a particular page, only the most relevant ads were supposed to be displayed.

We built a CMS with features like publishing content in different domains and implemented the facility where content can be stored as a revision and can be reverted back to old revision, advertising management feature, advanced advertisement module and an elegant look and feel with interactive elements. The website had different 3rd party paid ads from various categories where every ad had various tags. We required to pull those ads which belonged to the ads in the present page being viewed and being able to be dynamically pulled in. So at a particular page, only the most relevant ads were supposed to be displayed.

Storebrand Testimonial

Once you have found the product-market fit, it's time to scale up your product. By virtue of our team's extensive knowledge in digital product scaling, we were able to effectively assist the client to grow their online publishing platform into a mature product. Their team lacked technical expertise and knowledge and we were able to commission a dedicated development team for them in a matter of days, which helped them to achieve significant organic traffic growth, increase in customer retention and growth in advertisement revenues through our consulting & digital strategy.

2+ years of continuous development, ongoing support & maintenance

Storebrand Testimonial II

Cloud & DevOps

Continuous Monitoring

Digital Design & Branding

Enterprise Drupal Development

Incident Management

Minor Enhancements & Bug Fixes

Performance Optimization

Product Scaling

Support & Maintenance

Team Augmentation

UX Consulting & Audit

Web Development

Angular

Apache SOLR

Browserstack

Confluence

Docker

Drupal 8

Elasticsearch

GIT

Headless Drupal

JIRA

MySQL

Postman

Media, Entertainment & Publishing

Implementation of an online landlord reference verification system

admin — Wed, 04 Jan 2023 11:46:40 +0000

Implementation of an online landlord reference verification system admin Wed, 01/04/2023 - 11:46

Implementation of an online landlord reference verification system through automation and a centralized rental history database

Real Estate

United States

In depth verification system design

Hassle free user flow

Simplistic UI/UX

Frontend development

Backend implementation

Process design

Drupal 7/8

Bitbucket

Docker

Browserstack

The client came to know about us through Linkedin, and they eventually got in touch with us with their requirement. Our technical team evaluated the requirement, and we held a series of meetings with the client's team in order to finalize the process design. Since MVP delivery timeline was extremely small, the client was especially concerned, and so were we. But as we went along and proposed the solutions, the client, impressed by our technical capabilities, communication and agility, confirmed our collaboration, and we began the work for the project.

The project was about building an online portal for landlord reference check conceived specifically for the single-family and multi-family property management industry. It helps landlords and property managers easily request and provide landlords references about their tenants online. It is a fastest and best-in-class, solution that makes requesting landlord references and providing landlord references extremely fast, simple, and secure.

This portal is an online landlord reference verification system. The client wanted to have a system in place where a landlord can request a reference from the previous landlord of a tenant regarding different security and behavioral aspects of the tenant to make sure the tenant is fit to be allowed to stay at his/her property.

Here's the main workflow of the project, as designed by our architects.

Tenant provides his details and present landlord registers and feeds the data onto the system

The tenant will provide the name and email ID of the past landlord. The present landlord will go into the system and needs to register a request for reference. Once he registers, he can fill out a form with the details of the property, his own contact details and will enter the name and email ID of the landlord he is requesting information from.

Past landlord receives notification and submits a reference

Once he submits the form, an email will be sent to the past landlord. From the email sent, the past landlord can click on the link and come to the site. There are two cases. If the past landlord is already registered, he will see a login form from which he can login and then fill out the verification form. If he is not already registered in the site, he sees an additional verification screen, where he needs to confirm his authenticity by entering the email. This ensures that someone can’t randomly copy the verification link and gain access. once the past landlords completes this step he can then fill out the information form and submit reference. The system then at the end of this step, prompts him to register if he is not already a member of the site.

Detailed search mechanism to view feedbacks by other landlord

There is a detailed site mechanism for the submitted references. Once you search by tenant name, past landlord name or requesting landlord name, you see a stripped down version of the submitted references. To view the details of the submitted references, user needs to enter the date of birth as well. This is done to ensure that one who is searching has a valid reason to do so, and also that he has the legitimate information to access the search results. The references which is either submitted, requested by the current user gets displayed in the full view by default.

Other advanced features

There are other advanced methods like creating a digital signature (which subsequently gets emailed as attachment), a detailed PDF report generation which is emailed to the requester as well as sender.

The project turned out to be great. The backend and configuration flexibility that came with using a framework like drupal shone bright and the client was very happy with the product. There was a month-long beta period for this product and the client received some very positive feedback.

Renterinc Testimonial

Through careful planing and skilful execution, it is possible to execute even the most complex tasks, easily. It is with this belief, our team took up an otherwise impossible task of releasing the MVP for this project in an extremely small timeframe. From UI/UX designing to functionality implementation, the MVP was launched in record time, and the client was able to get the much needed market validation. Eventually, subsequent phases added more features and final product boasts of a simplified user journey, intuitiuve UI/UX and a relatively simple but powerful admin backend.

Fixed scope, ongoing maintenance

Renterinc Testimonial II

The major challenge for the project was the MVP timeline. We needed to be extra planned, and a lot of the project processes needed to happen in parallel. Also, it needed an extremely good communication and our team was up foe the challenge. Out architectural planning team was able to come up with a feasible plan, and out development team ensure that it was followed, and we could roll our the MVP in time. Once MVP was rolled out, rest of the project was developed in phases and we eventually completed the entire project.

Cloud & DevOps

Digital Prototyping

MVP Development

UI Design & Implementation

Web Development

Apache SOLR

Browserstack

CSS

Drupal 8

GIT

HTML

JIRA

JMeter

jQuery

MySQL

PHP

Real Estate

Digital capability augmentation of a Fortune 500 construction & manufacturing company

admin — Mon, 02 Jan 2023 11:43:34 +0000

Digital capability augmentation of a Fortune 500 construction & manufacturing company admin Mon, 01/02/2023 - 11:43

How we achieved a significant digital capability augmentation of a Fortune 500 construction & manufacturing company, through strategy, consulting & solutions implementation

Construction & Manufacturing

Uk & Ireland

Ideation & requirement evaluation

Drupal 8 to 9 upgrade

Data Migration

Drupal 8/9 custom module development

Drupal 8/9 site building & frontend

Support & AMC

Drupal 8

Apache SOLR

Acquia Cloud

GITLabs

JIRA

Confluence

Browserstack

When the client got in touch with us, they were struggling with a set of major issues, that were severely crippling their content management experience, leading to increased cost and time wastage. Also, their existing digital set up was inefficient and unreliable. After carefully evaluating our background and portfolio, the client went ahead with our team.

Wes not only solved all their immediate issues in a matter of months, the expertise and the knowledge of our team shone through. They already had several vendors working on their portals, but the client was now looking for a team that can provide a better consulting & strategy in order to improve their existing digital infrastructure. Eventually they decided to entrust us with the task of management and continuous feature development their entire digital setup.

After 4+ years, we continue to manage and maintain their entire set up, bringing in effective digital strategy and continue to improve their digital experience platform.

A multinational Fortune 500 company that designs, manufactures, and distributes materials and solutions for the construction, mobility, healthcare, and industrial markets. It specializes in flat glass, thermal insulation, solar control, light transmission, interior decoration as well as bulletproof and fireproof glass areas. The company also offers gypsum and insulation, mortars, pipe systems for drinking water and sewage systems, steel products for highways and roadways, and more. In addition, it supplies ceramics raw materials used in a variety of markets.

The client initially contacted us for fixing some major issues that were causing major issues for the backend content management. Once we were able to solve these issues, next, the client contracted us to build an internal portal for their 1,67,000 global employees across 70 different countries. The internal portal was supposed to be a shares redeeming platform for the company’s employees. We took up the challenge of designing and developing an efficient, performant, and professional portal that could sustain the huge data and concurrent user activity. From thereon, we forged a solid partnership and what followed for the next 4 years was a series of standalone projects and enhancement work to their vast network of web platforms across various countries. The web architecture that the client has is a vast network of 150+ Drupal 8 multisite set-up and approximately 50+ separate functional Drupal 8 sites. We successfully carried on a series of at least 40+ (and ongoing) feature development over a span of 4 years.

Present in 70 countries

350 years of operation

167000 employees

Over the course of the total engagement & partnership, we helped them tackle a host of business challenges. Some notable among these are:

Realization of a complex shares redeems platform to be used by 1,67,000. It needed a robust admin section for teams across various countries to manage the redeem points and perform export, import, approval, etc. Also, it needed strong security, and validation based on their employee code and internal passcode, on top of the standard Drupal authentication. Also, the platform needed to be extremely performant, since the number of concurrent users was supposed to be extremely high.
Built with Drupal, the present setup of the sites was quite static and a lot of the page layouts were non-flexible. It caused tremendous trouble for the backend team, especially considering the vastness of the website network and how distributed the teams were across multiple countries. Our team strategized the rehaul of the pages across their most notable brands and provided a component- architecture. We made it possible for them to mix and match from a vast network of components, and create their own content pages with zero developer interference.
Another huge challenge they were facing was being issued with content moderation. With such a vast array of content rolled out each day, they needed an extremely robust content approval and publishing mechanism on their site. They were still using a very primitive workflow. Our strategy team discussed the business requirement and after a lot of brainstorming, came up with a perfect recipe tailored to perfection to their business needs.
At the time we took over, they were following a very inefficient translation and multilingual mechanism. It was prone to errors and was not covered within the content moderation process. Hence it was a cause of a huge headache for various stakeholders. Our team, in association with the Chief Media Strategist from their company, discussed how to streamline the process and introduce the content moderation flow to the translation mechanism as well.
This company had a rich history of 350+ years. They wanted to rehaul their lackluster timeline section and for the same, they needed the suggestion of our UI/UX team. We presented them with several ideas and finally, we were able to deliver just what they needed.
Another important aspect of our ongoing partnership is technical strategy and maintenance. Since their tech setup is so large in scale, it is also prone to sudden outages and urgent bugs and issues. And we are a one-stop-shop for all their technical issues. Whatever the issue is, our technical team strategizes and solves it.
The company had a very primitive job portal that needed a massive rehaul. The job portal was slow and buggy. Also, they had different portals for different countries and it was not unified, which was causing a lot of administrative challenges. Our technical team discussed various approaches with their stakeholders and finally decided that it was time to unify all the career portals under one roof through common API integration. They chose to go ahead and integrate Talentlink API.

Over the years, our work and strategy has led to consistent improvement to their digital platform. Some of the highlights are:

A more streamlined translation and multilingual experience, saving countless hours of back and forth
Better reflection of the brand, by avoiding content mistakes through a efficient content moderation mechanism
More flexibility in terms of new page rollout, through page builder mechanism, resulting in huge savings in cost and time, by avoiding long designing and development loops
Ensuring web standard compatibility and SEO friendliness
A highly performant shares platform, used by large number of internal employees, making the process fast and completely digitizes, preventing manual processing and mistakes
A much improved jobs portal solution resulting in better candidate experience - both internal and external
A continuous & efficient QA cycle, to ensure the continuous web-readiness

After 4 years of engagement and professional partnership with this client, we have emerged as a one-stop-shop for all their digital needs. We continue to work on a host of new initiatives for the company and hopefully, will continue to do so in years to come.

Saint Gobain Testimonial II

Our deep expertise in lean product development equips our team to develop better digital products, faster. We engineered a complex set of functionalities to this client's existing set up, while also revamping and replacing their inefficient and old implementations with efficient digital solutions. Through our effective DXP Consulting & Strategy, we were able to bring forward disruptive changes, including, but not limited to content experience and overall standard of the digital process. This lead to 33% reduction in overall backend issues, a massive 45% improvement in content management efficiency and over 40+ new features built and deployed improving the overall digital experience of their platform.

4+ years, Ongoing

Saint Gobain Testimonial

During the lifetime of the project, here are some of the major challenged we have faced, and successfully solved.

Realization of a complex shares redeem platform to be used by the company’s 1,67,000 employees across the globe.
Strategization & implementation of an extensive and flexible page builder mechanism
Implementation of effective content moderation flow, as per the business logic laid down by the company’s backend team
Improve the existing translation and multilingual mechanism drastically to suit the requirement laid down by the content team
Building an interactive timeline, representing the company’s 350 years of history
Achieve complete migration from Drupal 8 to Drupal 9
Data migration from sub-sites built in other technologies to Drupal 9
Constant strategy and consulting in order to come up with best digital solutions for day to day challenges reported by various stakeholders.
Implementation of an end to end job portal, based on talentlink API
Massive UI/UX improvement as per guidelines laid down by the branding team
In depth review and implementation in order to make the entire site SEO friendly and compatible with latest web standards

Heading

33% Reduction in Overall Backend Issues

Outcome

We were able identify and tackle their backend issues effectively, leading to a faster deployment cycle and less regression issues.

Heading

45% Improvement in Content Management Efficiency

Outcome

The content management solutions that we built resulted in better content moderation solutions, leading to faster content approval process.

Heading

40+ New Features Built and Deployed

Outcome

The new features we built and deployed led to an overall improvement to the digital experience of their platform.

Continuous Monitoring

DXP Strategy & Consulting

Enterprise Drupal Development

Incident Management

Minor Enhancements & Bug Fixes

Performance Optimization

Product Scaling

Support & Maintenance

UI Design & Implementation

UX Consulting & Audit

Web Development

Apache SOLR

Browserstack

CSS

Drupal 8

Drupal 9

GIT

HTML

jQuery

MySQL

PHP

Postman

Construction & Manufacturing

Implementation of a state of the art fan builder

admin — Mon, 02 Jan 2023 11:43:34 +0000

Implementation of a state of the art fan builder admin Mon, 01/02/2023 - 11:43

End-to-end platform upgradation and implementation of an advanced custom fan configuration wizard for a US based ceiling fan retailer

Retail & Ecommerce

USA

UI/UX redesign

Backend Development

Ubercart to Drupal Commerce Migration

Fan builder wizard implementation

Performance optimization & SEO

Drupal 7

Elasticsearch

Acquia Cloud

GITLabs

JIRA

Confluence

Browserstack

The client initially started looking for a development team to help them fix some backend issues that their marketing team had raised. They spoke to multiple vendors and did extensive calls with them to understand the company background and technical capabilities. During once such call with our team, they brought up a few fundamental issues like UI/UX improvement and fan builder layout, and we suggested them some strategies for improvement that we already researched out during our review of the portal. This impressed them, and as the discussion progressed, it became evident that the present set up was not optimal and needed to be replaced in favour of a better system. Our team was chosen because we were able to identify these issues first hand, and instead if just focussing on the requirement that they gave us, were able to bring something more to the table that had the potential to create a deep business impact.

The client is America's largest Independent Ceiling Fan Retailer, since 1979. They manufacture their own brand of ceiling fans and these are sold through their 30-corporately owned retail locations, 10-independently owned & operated dealer locations, select lighting showrooms and online through their corporate website, which we were contracted to rebuild, redesign and improve.

When the client initially reached out to us, the client’s portal had a vast array of fans and fan accessories, but the portal was poorly designed with a primitive and slow fan builder wizard. This resulted in a high bounce rate and low customer engagement, resulting in steep revenue loss. Moreover, they were running a web store based on Drupal 6 + Ubercart, which was already an old technology and a nightmare in terms of management and backend operations. During the discovery workshops conducted by us, we evaluated and identified all the bottlenecks successfully, and proposed necessary solution to the client. We were entrusted with the project, and our team successfully transformed the portal into a modern online fan store - fast and easy to navigate, with a state of the art fan builder that was extremely easy to use. Once main development was completed, we were given charge of maintaining the portal and ongoing feature improvements.

44 store locations

7000 fan models

40 years in business

To begin with, it seemed the main issue was the lack of a coherent and effective UI/UX. The UX was old and not appealing to retain customers, leading to an extremely high bounce rate. But a deeper review also made it clear that the backend architecture was old, and was not capable of handling the growing data for new models and accessories. So an backend upgradation to Drupal 7 + Drupal commerce (from Drupal 6 + Ubercart) was agreed upon.

Their present website consisted of about 30,000 products including fan bundles, fans and accessories like light kits, downrods etc. We too up the daunting task of migrating these from Ubercart to Drupal Commerce. While migrating was taking place, the client's marketing team also wanted to incorporate a better product bundle mechanism, with features like option for admin to mark if a product can be individually bought or only available as a part of the bundle, product single price as well as bundle price, product bundle discounts as per bundle configuration.

Also, the general site migration needed to be done from Drupal 6 - 7 with all contents (about 10,000 nodes and blog articles).

However, as mentioned earlier one of the most important feature that now needed to be re-designed and re-developed was the fan builder mechanism. In their present site, they had a very basic version of the fan builder, but they wanted some serious revamp of the functionality to make it more appealing and more GUI based.

And our team was up for the challenge. We delivered a state of the art, fast and intuitive fan builder to them. Each of the steps was divided into layers and options in each layer were derived out of the choices the user made in the previous steps. Also, at the end of all the steps, the user was able to download a compiled fan image to be able to have a final look to and share it with their friends and family. Admin had full control and be able to choose which products appeared in each step and how it would vary and interact based on different user choices. Also, in the initial step, users could optionally upload an image of their own room, to see how the fan would look in their own room environment.

Needless to say, the overall UI/UX improvement we did to the portal led to an increase in conversion rate and reduced the bounce rate drastically. But we believe we created an even bigger impact through the fan builder implementation. When building a site using a framework like drupal, it’s more than just a content management system and it should be more of an advanced configuration system as well. With this new system, the client was amazed how easily they could manage not only the webstore, but the products that go into the fan builder. They could literally manage each and every aspect of the layer attributes, position of a layer over its predecessors and the discount pricing for accessories going into the fan builder. Also, the client was impressed with not only the quality of work but also the communication and improvement suggestions our team brought to the table.

Once the main development was done, we had already forged a solid relationship with the client's team. They continued to make additional development changes, and finally after several phases of development, the project entered into maintenance. We continue to maintain the portal to this day, and continue to fulfil additional feature requests that they come up with from time to time.

Dan's Fan Testimonial

We take a lot of pride in not only ensuring a flawless execution, but also smart strategy and consulting in order to solve complex technical challenges. The outdated portal the client had, negatively affected the user experience leading to a loss of revenue and customer trust. Our team not only came up with an impressive UI for the entire site and executed the entire migration flawlessly, but redesigned their legacy fan-builder setup completely. These improvements led to a 40% increase in conversion rate and brought down the bounce rate below 30%.

Phased development, ongoing maintenance

Dan's Fan Testimonial II

Based on the outcome of the discovery workshop, the major challenges that were identified were the following:

Drupal 6 was old and already end-of-life, and hence needed to be migrated to Drupal 7.
The ecommerce store needed to be ported from Ubercart (with about 30,000 fans and fan accessories) to Drupal Commerce with enhanced features.
Create a much improved version of their fan builder feature which allows visitors to compile various parts of the fan (like motor, blades, light kits, downrods) through an interactive graphical interface.
Overall UI/UX Redesign of the entire portal to make it more user friendly and interactive.

Heading

40% increase in conversion rate

Outcome

With all the backend and frontend changes, the overall performance of the portal increased, leading to an improved conversion rate.

Heading

bounce rate reduction to 30%

Outcome

With the UI/UX improvement that we did, the bounce rate reduced considerably, thus ensuring more traffic retention and increased ROI

Heading

An improved fan builder mechanism

Outcome

The fan builder was transformed completely from a old legacy system to an improved, easy to use mechanism that was loved by the customers.

Digital Prototyping

E-Commerce Strategy & Implementation

Product Design Strategy

Product Scaling

UI Design & Implementation

UX Consulting & Audit

Web Development

Apache SOLR

Browserstack

Confluence

CSS

Drupal 8

GIT

Google Cloud

HTML

JIRA

jQuery

MySQL

Retail & E-commerce

Implementation of Online Portal For an organization Focussing On EU Research

admin — Mon, 02 Jan 2023 11:43:34 +0000

Implementation of Online Portal For an organization Focussing On EU Research admin Mon, 01/02/2023 - 11:43

Implementation of Online Portal For an organization Focussing On EU Research and Innovation Policy And Programs Using The 4Ps Approach

Government, Non-Profit

European Union

Extensive content moderation functions, Advanced CMS features, Calendar functionality

Drupal 8

Apache SOLR

Acquia Cloud

GITLabs

JIRA, Confluence

Browserstack

The client is a well-established Brussels-based platform of more than 130 regional stakeholder organizations from 24 European countries. It is composed of regional authorities, universities, research organizations, chambers of commerce and clusters. It basically facilitates regional collaboration and knowledge exchange for the benefit of all its members and partner organizations. Their mission is to strengthen the regional and local dimension in the EU Research and Innovation policy and programs using the 4Ps approach - project development, policy, profile-raising, and partnership building.

The goal of the project was to first set up a perfectly lined up content management system for the client's growing content needs. The site was content-rich with news, events, partners, working groups, etc, which contained intricate relationships amongst each other. Apart from that, we needed to set up some complicated functionalities like invoicing, content moderation and approval mechanism, and calendar features. An extensive search for various content was a must for this project.

Foundation Level CMS Setup & Reusable Content Sections

The client, being experienced in Drupal already, wanted to explore the power of the Drupal CMS to the limit. He wanted to be able to create and conjure up elements on the fly through various reusable sections; content types that can be placed on any page; and new pages with new designs could be created. We came up with a concept called sectional data in which we created a set of content types that had a certain set of fields. Each content type allows the selection of a certain number of templates. Finally, nodes of these content were exposed as blocks. The block, when displayed, will pick up the template selected in the node. The blocks were made reusable through the Reusable Blocks module. The end result was a powerful display system giving the client the power to create and design standard pages on the fly.

Yearly Calendar

The client wanted to display all his events in a yearly calendar format. We preferred our usual calendar plugin - Fullcalendar. However, in the Drupal Fullcalendar integration, the full calendar version that was available did not have any yearly calendar view. We found one fork of the fullcalendar, but that version was very different from the one used in drupal integration. Our team wrote a full integration of the new fullcalendar fork and finally enabled the client to have a yearly view. We also enabled the click event details to feature for the events through the fullcalendar API where the events displayed as title, but on clicking it, the details would pop up in a model.

In-depth Invoicing System

The client wanted to have an in-depth invoicing system and preferred his own custom solution as opposed to standard plugins available as it had a lot of constraints. We wrote the invoicing system from the ground up providing all the standard features to raise an invoice, price calculation, reminder, drafts, etc. It covered all the functionalities asked by the client and our team engineered the solution to make it extremely user-friendly and easy to use.

Content Moderation

As a base, we used the awesome workbench moderation module for this. But this was heavily customized through its APIs and through rules integration.

The client was extremely satisfied with the outcome. This is not the first time we were working together, so throughout the project, we developed great coordination. Our team constantly exceeded expectations in terms of the features that needed to be rolled out. And finally, once things were completed, the client appreciated our work especially the content management flow we did for reusable content sections was super helpful to the client and he was surprised how easily he could make use of it. That is what success means to us!

We have been working together with this client for the last 2 years on various other endeavors for various portals of its members and stakeholders and we continue doing so till now. We also continue to maintain the portal to date.

ERRIN Testimonial

Through effective DXP consulting & strategy, the dedicated team we set up for the client helped the client to completely transform their basic MVP that which they had into a fully mature digital product, capable of handling heavy traffic and catering to the needs of the site users and stakeholders alike. Over a span of 2.5 years, we achieved product-market fit and scaling of the product by effective release management, feature implementation and continuous support & monitoring managing incidents and outages. The product grew from a few hundred users to a 1,00,000 strong user platform, with complex features like meeting scheduling, advanced notification system and document management based on an extensive access and permissions system.

2.5+ years of continuous development

ERRIN Testimonial II

API & Microservices

Cloud & DevOps

Continuous Monitoring

Dedicated Teams

Digital Design & Branding

Enterprise Drupal Development

Incident Management

Minor Enhancements & Bug Fixes

Performance Optimization

Product Scaling

SEO & Digital Marketing

Support & Maintenance

UI Design & Implementation

UX Consulting & Audit

Web Development

Amazon AWS

Angular

Apache SOLR

Drupal 8

GIT

Headless Drupal

JIRA

MySQL

Postman

Non-Profit