Through their reliable continuous monitoring and incident management services, Auxesis Infotech's team ensures that our portal is always up and running 100%. If and when any outage occurs, it is swiftly detected and fixed, without us getting involved. Their agility, technical capability and superb communication ensures that this collaboration continues to be an extremely successful one.
Brand & Communication Manager
A multinational Fortune 500 company that designs, manufactures, and distributes materials and solutions for the construction, mobility, healthcare, and industrial markets. It specializes in flat glass, thermal insulation, solar control, light transmission, interior decoration as well as bulletproof and fireproof glass areas. The company also offers gypsum and insulation, mortars, pipe systems for drinking water and sewage systems, steel products for highways and roadways, and more. In addition, it supplies ceramics raw materials used in a variety of markets.
The client initially contacted us for fixing some major issues that were causing major issues for the backend content management. Once we were able to solve these issues, next, the client contracted us to build an internal portal for their 1,67,000 global employees across 70 different countries. The internal portal was supposed to be a shares redeeming platform for the company’s employees. We took up the challenge of designing and developing an efficient, performant, and professional portal that could sustain the huge data and concurrent user activity. From thereon, we forged a solid partnership and what followed for the next 4 years was a series of standalone projects and enhancement work to their vast network of web platforms across various countries. The web architecture that the client has is a vast network of 150+ Drupal 8 multisite set-up and approximately 50+ separate functional Drupal 8 sites. We successfully carried on a series of at least 40+ (and ongoing) feature development over a span of 4 years.
When the client got in touch with us, they were struggling with a set of major issues, that were severely crippling their content management experience, leading to increased cost and time wastage. Also, their existing digital set up was inefficient and unreliable. After carefully evaluating our background and portfolio, the client went ahead with our team.
Wes not only solved all their immediate issues in a matter of months, the expertise and the knowledge of our team shone through. They already had several vendors working on their portals, but the client was now looking for a team that can provide a better consulting & strategy in order to improve their existing digital infrastructure. Eventually they decided to entrust us with the task of management and continuous feature development their entire digital setup.
After 4+ years, we continue to manage and maintain their entire set up, bringing in effective digital strategy and continue to improve their digital experience platform.
During the lifetime of the project, here are some of the major challenged we have faced, and successfully solved.
Over the course of the total engagement & partnership, we helped them tackle a host of business challenges. Some notable among these are:
Realization of a complex shares redeems platform to be used by 1,67,000. It needed a robust admin section for teams across various countries to manage the redeem points and perform export, import, approval, etc. Also, it needed strong security, and validation based on their employee code and internal passcode, on top of the standard Drupal authentication. Also, the platform needed to be extremely performant, since the number of concurrent users was supposed to be extremely high.
Built with Drupal, the present setup of the sites was quite static and a lot of the page layouts were non-flexible. It caused tremendous trouble for the backend team, especially considering the vastness of the website network and how distributed the teams were across multiple countries. Our team strategized the rehaul of the pages across their most notable brands and provided a component- architecture. We made it possible for them to mix and match from a vast network of components, and create their own content pages with zero developer interference.
Another huge challenge they were facing was being issued with content moderation. With such a vast array of content rolled out each day, they needed an extremely robust content approval and publishing mechanism on their site. They were still using a very primitive workflow. Our strategy team discussed the business requirement and after a lot of brainstorming, came up with a perfect recipe tailored to perfection to their business needs.
At the time we took over, they were following a very inefficient translation and multilingual mechanism. It was prone to errors and was not covered within the content moderation process. Hence it was a cause of a huge headache for various stakeholders. Our team, in association with the Chief Media Strategist from their company, discussed how to streamline the process and introduce the content moderation flow to the translation mechanism as well.
This company had a rich history of 350+ years. They wanted to rehaul their lackluster timeline section and for the same, they needed the suggestion of our UI/UX team. We presented them with several ideas and finally, we were able to deliver just what they needed.
Another important aspect of our ongoing partnership is technical strategy and maintenance. Since their tech setup is so large in scale, it is also prone to sudden outages and urgent bugs and issues. And we are a one-stop-shop for all their technical issues. Whatever the issue is, our technical team strategizes and solves it.
The company had a very primitive job portal that needed a massive rehaul. The job portal was slow and buggy. Also, they had different portals for different countries and it was not unified, which was causing a lot of administrative challenges. Our technical team discussed various approaches with their stakeholders and finally decided that it was time to unify all the career portals under one roof through common API integration. They chose to go ahead and integrate Talentlink API.
Auxesis Infotech provides web development support on our Drupal platform. They are always flexible enough to help us achieve our goals. Very pleased with technical capability, flexibility, communications and execution of the team. This is what sets them apart from other teams we have worked with earlier.
Brand & Communication Manager
After 4 years of engagement and professional partnership with this client, we have emerged as a one-stop-shop for all their digital needs. We continue to work on a host of new initiatives for the company and hopefully, will continue to do so in years to come.
Over the years, our work and strategy has led to consistent improvement to their digital platform. Some of the highlights are:
We were able identify and tackle their backend issues effectively, leading to a faster deployment cycle and less regression issues.
The content management solutions that we built resulted in better content moderation solutions, leading to faster content approval process.
The new features we built and deployed led to an overall improvement to the digital experience of their platform.
Our emphasis is on modernizing, innovating, interacting with customers and speeding up the process of bringing products to the market to help businesses get an edge over their rivals. We collaborate with customers worldwide to create Software applications that eliminate their old and intricate problems. A committed, knowledgeable and accomplished team of highly-trained professionals will help you with your product development from start to finish.
We take pride in building a team that have requisite experience, knowledge & expertise to execute a project succesfully and efficiently.
We lay down distinct processes and follow those meticulously, ensuring that a project is executed most efficiencly and with minimum resource & time wastage.
We ensure complete transparency in work & reporting, making sure we don't encounter the unexpected surprises, affecting the project progress and feasibility negetively.
Our immensely talented technical team consistently thinks out of the box, producing truly innovative solutions leading to outstanding end results.
Maintaining and improving client satisfaction is our top priority, and we achieve this through prompt customer support, be it during the project or after the completion.
We are very excited about our work, and we enjoy doing it. We provide regular updates, phone calls, and product demos to ensure our customer’s satisfaction.
Our success is demonstrated by having the most reviews compared to competitors.
Auxesis Infotech provides web development support on our Drupal platform. They are always flexible enough to help us achieve our goals. Very pleased with Auxesis competance, flexibility, communications and execution.
Director Brand & Communications, Saint Gobain Ltd
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I'm impressed by their communication and speed of action. Ever since we launched the redevelopment, there’ve been many compliments on the improved look, functionality, and ease of navigation.
Director of Projects, ERRIN
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