We needed to establish a solid development strategy to bring to life the market insights we gained on our previously launched MVP. Auxesis took a hands-on approach to doing just that by evaluating market response and coming up with powerful resolutions for us.
The client is a young and dynamic edtech startup that originated from a varied group of tutors and academics who offer tutoring, both online and in-classroom setup. Headquartered in Ghent, they are active throughout Belgium and the Netherlands. Since 2013, this platform brings students and tutors together. More than 16,000 students have already found a private tutor through their platform.
The portal is an online platform for students to book classes from various tutors of diverse backgrounds. Students can search for tutors and classes based on various filters and criteria. These classes can be both online via web conference, or home tutoring.
This project was meant to be a website for students to book classes from various tutors online. The tutors would register online and fill up various information and their resume. They would then go through an approval process and once verified, their listing would start to appear on the site. Students can search based on different criteria using an extensive filtering mechanism. They can then book the two modes of classes - either online or offline (if a tutor has added this option to his profile).
Then the student makes a payment deposit as per selected tutor as per selected time slot and per hour rate of the tutor. And once done, the payment is escrowed to the tutor, after he enters his bank details, IBAN and BIC details. Another great functionality which we implemented here is the group class feature. Any tutor can start the group class and can mention how many students can be accommodated in one group class. And then students start to register for the class till it is full. There are various complex discount calculations which a student is entitled to if refers another student to the group as there is a feature to get referral discounts for referring other students to the group class. Some of the processes, especially referral discount calculation, were very complex, and our team of experienced backend developers successfully handled those challenges and went above and beyond every expectation.
The client's team had several discussions with us where we interpreted the the market feedbacks we had received into feature set, and they engaged us as a technical consultant to their project. Once the requirement set as hardened, and then development roadmap was clearly laid down, we were obviously the first choice as a development team, considering our contribution to the project so far.
Here's a gist of some of the functionalities we built grounds up, as per market feedback and analysis, and discussion with the client's product team.
To say that Auxesis was supportive would be an understatement. They helped us streamline backend operations while considerably increasing customer retention. In addition to this, they tweaked the design elements to transform our entire site, which we absolutely loved!
The series of features we implemented not only helped the client gain more customers, but it also allowed them to expand to new markets, with considerable revenue boost. We forged a strong professional alliance and continue to support them for all their technical needs,
With more user friendly process design, the portal became easier to use and the customer retention increased considerably.
The market analysis revealed some must have features, and once these were implemented, the site saw a surge in paid customer number and overall improved conversion rate.
Through the feature optimizations we did, the backend efficiency increases and led to increase in profit.
Our emphasis is on modernizing, innovating, interacting with customers and speeding up the process of bringing products to the market to help businesses get an edge over their rivals. We collaborate with customers worldwide to create Software applications that eliminate their old and intricate problems. A committed, knowledgeable and accomplished team of highly-trained professionals will help you with your product development from start to finish.
We take pride in building a team that have requisite experience, knowledge & expertise to execute a project succesfully and efficiently.
We lay down distinct processes and follow those meticulously, ensuring that a project is executed most efficiencly and with minimum resource & time wastage.
We ensure complete transparency in work & reporting, making sure we don't encounter the unexpected surprises, affecting the project progress and feasibility negetively.
Our immensely talented technical team consistently thinks out of the box, producing truly innovative solutions leading to outstanding end results.
Maintaining and improving client satisfaction is our top priority, and we achieve this through prompt customer support, be it during the project or after the completion.
We are very excited about our work, and we enjoy doing it. We provide regular updates, phone calls, and product demos to ensure our customer’s satisfaction.
Our success is demonstrated by having the most reviews compared to competitors.
Auxesis Infotech provides web development support on our Drupal platform. They are always flexible enough to help us achieve our goals. Very pleased with Auxesis competance, flexibility, communications and execution.
Director Brand & Communications, Saint Gobain Ltd
Powered by Clutch
I'm impressed by their communication and speed of action. Ever since we launched the redevelopment, there’ve been many compliments on the improved look, functionality, and ease of navigation.
Director of Projects, ERRIN
Powered by Clutch
Please fill in the form below, and one of us will get you or respond to your queries soon.