Implementation of an online landlord reference verification system through automation and a centralized rental history database

The client came to know about us through Linkedin, and they eventually got in touch with us with their requirement. Our technical team evaluated the requirement, and we held a series of meetings with the client's team in order to finalize the process design. Since MVP delivery timeline was extremely small, the client was especially concerned, and so were we. But as we went along and proposed the solutions, the client, impressed by our technical capabilities, communication and agility, confirmed our collaboration, and we began the work for the project.

Here's the main workflow of the project, as designed by our architects.

Tenant provides his details and present landlord registers and feeds the data onto the system

The tenant will provide the name and email ID of the past landlord. The present landlord will go into the system and needs to register a request for reference. Once he registers, he can fill out a form with the details of the property, his own contact details and will enter the name and email ID of the landlord he is requesting information from.

Past landlord receives notification and submits a reference

Once he submits the form, an email will be sent to the past landlord. From the email sent, the past landlord can click on the link and come to the site. There are two cases. If the past landlord is already registered, he will see a login form from which he can login and then fill out the verification form. If he is not already registered in the site, he sees an additional verification screen, where he needs to confirm his authenticity by entering the email. This ensures that someone can’t randomly copy the verification link and gain access. once the past landlords completes this step he can then fill out the information form and submit reference. The system then at the end of this step, prompts him to register if he is not already a member of the site.

Detailed search mechanism to view feedbacks by other landlord

There is a detailed site mechanism for the submitted references. Once you search by tenant name, past landlord name or requesting landlord name, you see a stripped down version of the submitted references. To view the details of the submitted references, user needs to enter the date of birth as well. This is done to ensure that one who is searching has a valid reason to do so, and also that he has the legitimate information to access the search results. The references which is either submitted, requested by the current user gets displayed in the full view by default.

Other advanced features

There are other advanced methods like creating a digital signature (which subsequently gets emailed as attachment), a detailed PDF report generation which is emailed to the requester as well as sender.